Returns & Exchanges Policy

At Orange Bikes, we want you to be fully satisfied with your gear; if your purchase doesn't meet your performance needs, you can return it within 30 days of delivery. All returned items must be in original, unused condition with all tags and packaging intact.

Return Process

• 1.
  Initiate Your Request

  Visit our online portal and enter your order number and email address to select the items you wish to return.

• 2.
  Pack Your Equipment

  Carefully place the items in their original packaging, ensuring all components and manuals are included to avoid restocking fees.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our technicians inspect the returned gear, we will process your refund to the original payment method within 5-7 business days.